OUR CUSTOMERS TELL IT BETTER THAN WE DO
Opened it on the porch the second it arrived, couldn't wait. The colour is gorgeous, matches everything I own already.
Unboxed these the minute the courier left and tried them on immediately. So comfortable I forgot I had new shoes on by the end of the day.
The box sat on my entry table for an hour just looking pretty before I opened it. Bigger and better made than I expected for the price.
My afternoon tea got interrupted the second this arrived. Held it up outside for a proper look and the colour is even richer in daylight.
Tried it on before I'd even put the box away. Fits exactly how it looked online, which almost never happens.
Opened the box on the couch and didn't move for the next ten minutes just admiring it. Warmer and thicker than I expected, perfect for the evenings here.
THE ELARA & ROW SALE
Discover special offers on selected styles at Elara & Row. Find your next everyday favourite or refresh your wardrobe for the season.
Changed your mind? We offer a 30-day money-back guarantee, subject to our returns policy. Simply email us — we’re happy to help.
STILL UNCERTAIN?
WHEN WILL MY ORDER BE SHIPPED?
Once your payment has been verified, we will immediately begin processing your order.
The processing and shipping of your order usually takes between one and three business days.
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number so that you are always informed of the status of your order.
HOW CAN I TRACK MY ORDER?
Once your order has been shipped, you will immediately receive a confirmation email, which includes a link to your personal tracking information so that you can stay informed about the status of your orders at all times.
WHAT IS THE RETURN POLICY
We offer a 30-day money-back guarantee.
If you are not 100% satisfied with your purchase, you can return the unused items without any hassle within 30 days of receiving them.
Funds will be refunded to the original payment method or as store credit as soon as your items arrive at our warehouse.
For more information, please see our return policy page.
Free Australia Shipping
We make shopping effortless with free delivery across Australia on all orders, so your item arrives safely and conveniently at your door.
30-Day Money Back Guarantee
If your piece isn’t the perfect fit, you can easily return it within 30 days of delivery. Your satisfaction always comes first.
Dedicated Customer Support
Enjoy peace of mind knowing our dedicated customer support team is ready to assist with any question or concern to make your experience truly seamless.