Payment Policy

Last updated: 28 September 2026

At Elara & Row, we aim to make checkout simple, convenient and secure.

Accepted Payment Methods

We accept the payment methods displayed at checkout.

These may include:

1. Debit or credit card.

2. Apple Pay.

3. Google Pay.

4. Shop Pay.

5. Other secure payment methods available at checkout.

Secure Payments

Payment details are processed through secure payment providers.

Elara & Row does not store your full payment card details.

Payment Authorisation

By placing an order, you confirm that you are authorised to use your chosen payment method.

If your payment is declined or cannot be completed, your order may not be processed.

Currency

Product prices are displayed in the currency shown on our website at the time of purchase.

Any currency conversion charges, bank fees or additional charges imposed by your card issuer or payment provider are your responsibility.

Payment Issues

If you experience a payment issue, please check that your payment details are correct or contact your bank or payment provider.

If the issue persists, you can also contact us at:

info@elararow.com

We will do our best to help resolve the issue.